Do you know about - Seven precious Mistakes Businesses Make When Buying Telephone equipment
Free Bill Of Sale Form! Again, for I know. Ready to share new things that are useful. You and your friends.Companies have spent Big dollars for the telephone equipment that some vendor wanted to sell them - not necessarily for what they wanted or needed.
What I said. It is not outcome that the actual about Free Bill Of Sale Form. You check out this article for home elevators an individual wish to know is Free Bill Of Sale Form.How is Seven precious Mistakes Businesses Make When Buying Telephone equipment
If you are in the market now or will be soon to update your telephone equipment this description may include answers to the questions you need to know before you make that capital expenditure. Armed with this knowledge you might just save thousands of dollars.
Paying Too exiguous or Too Much
To start with, what should a new telephone ideas cost? In general, you should plan on spending somewhere between 0.00 and 0.00 per hub installed. If you spend less than that, you're probably buying something that you don't want. Cheap never lasts. The pleasure of low price is often long forgotten after the pain of poor capability hangs on for many years. If the price is higher, you are probably buying something you don't need.
These numbers do not include specialty add on items like caller I.D., paging or voice mail. Those would increase the price. But this should give you an idea of what you'll be spending. If you think you're going to buy an 8 phone ideas for under ,000.00 don't fool yourself. If you find someone to sell it to you, I guarantee you won't be happy because you'll have bought an inexpensive, cheap qoute waiting to happen.
All too often the customer will say " I need 3 lines and 8 phones and the vendor is more than happy to provide a bid of just that. Some will even go to the length to fax you your proposal. Why do they work soooooo... Hard?
If you're in the manufacturing company or accounting company you probably know that company very well but how much can you know about telephones? It's a shame that a company is sold what they asked for when that precisely isn't necessarily what they need.
So how do you form out what you need?
First and most plainly ... How many telephones will you need? Start with a floor plan of you facility. It can be a easy sketch of the rooms. Don't have one? Some businesses have a fire leave plan, which is a good place to start, and it will serve for this purpose as well. Or you could just draw that sketch. It doesn't need to be anyone fancy. Just something that shows the separate rooms and the basic structure of your facility. Now mark the location of each phone you will need so you can get an literal, count of the number of telephones. Don't forget things like faxes, modems and credit card terminals. These could be noted by marking an "F" for fax, "Cc" for credit card final or an "M" for modem.
Now you know you need "X" number of telephones and "Y" number of peripheral devises (those faxes etc.).
The next step is to form out what type of telephones you want to have at each location. To be candid, there are as many separate types of telephones as there are type of cars. So how do you get a handle on which type of telephones you need at each location? You need to identify what the job of the telephone is at that spot.
"Some basic facts on which to base your decision. "
Does the phone need to show each line on it; or can you get by with one button with all the lines settled under it? This depends on if you need to be able to go to a phone other than the one that was answered to see the lines and take a call off hold.
Speaker telephone (this might be used by someone who would delineate large or any papers while on the phone to keep their hands free. an additional one use may be for a discussion room where manifold citizen might need to listen or talk as a group.
Does the someone use the telephone a lot and need to have a one-touch button on it for other individuals in the office? If so, how many? For example, an officer of the company might need a phone with a button for his / her secretary that would enable them to see if that staff member was on the line. It would also allow for one touch way to call that individual. A receptionist would need to have buttons for all the other citizen so they could transfer calls with the touch of one button. This might be in the form of a console with many buttons on it, or a manager or executive secretary might need a smaller version of the console with a few extra buttons for a smaller group of personnel.
Is there a phone in a break or storehouse room where you want a way to delineate but that won't be used a lot? This could be a less expensive type of telephone. Do you need to have a courtesy phone in a lobby or counter area for customers to use?
How many telephone lines (telephone numbers) does your company need? How many face telephone calls do you want to have going on at once? It's been proven that many businesses are over lined. If you have 10 telephone lines and precisely only need 9 that could be costing your company as much as an extra 0.00 a year. This is an area that you should discuss at length with a prospective telephone vendor. One time I was designing a telephone ideas for a physician and she told me she wanted to have five phone lines for her new start up business. When I asked her how many citizen she was starting with she told me three. "How can three citizen rejoinder five phone lines?" I asked. And that didn't list for anyone being with patients. I informed her that if she had too many lines no one would ever call in and say, "Doctor Smith, you know when I call in I never have any problem getting through." citizen expect their call to be answered. In other words if she was over lined she would never know. She would just pay too much month after month. However, on the other hand if she didn't have adequate lines, citizen would complain about her lines always being busy and she could plainly add more lines as needed.
Typically, if I were designing lines for a new company the ratio is one line for every two or three people. Ten people; five lines. Twenty people; ten lines. However, that isn't always the case. In a factory, most citizen will be in the shop and not need to use the phone. But in a telemarketing firm approximately every person need to have a line. You can't afford to have staff sitting around waiting to use the phone. But these are the exception, not the rule.
Price vs. Cost
Often a company will use the lowest line price to make the final decision. This could be a costly mistake. Let's be realistic. If price is the greatest deciding fact, we'd all be driving cheap, unreliable, unsafe cars. But you and I know, there are a lot of fine luxury automobiles sold in this country. And there is a good guess why.
We are all very aware of the gigantic number of facts we're bombarded with about the significance of taking care of our hearts. So if you found out you needed to get a pacemaker, would you go out seeing for the cheapest one you could find? Of procedure not. You would want the best physician and the best pacemaker money could buy.
Your company telephone ideas is the heart of your company communication to Your customers. Don't you value them as much as you do your health? Ok, approximately as much. Remember your telephone is the heart of your business.
There was a small city government that was seeing at two separate telephone systems. One was a cheap system, the other a more expensive more reliable system. Of procedure the reliable ideas was approximately twice the price of the other cheaper system. When the customer asked if the vendor contribution the cheaper ideas could offer a 5-year warranty like the more expensive ideas she was told that his cheaper ideas would probably have to be substituted in five years. So the longer warranty was out of the question. Now can you see that the higher priced ideas is precisely less costly because it would last much longer?
"Could you be missing an foremost part of the equation?"
There is an additional one part of the telephone equation that most equipment vendors will never even address. The network side. Let me explain. Lets say your seeing at a telephone ideas that has 8 telephones. Earlier you heard me say you can expect your telephone equipment to cost you somewhere between 0.00 and 0.00 per station. If you have an 8-phone ideas that's a lowest end form of about 00.00 and a top end form of about 00.00. That's pretty much a
given. Well if your company has 4 telephone lines you probably spend about to per line or 0.00 in reoccurring monthly charges on your telephone bill. If you have long length bill of say 5.00 per month that's a total reoccurring monthly bill of 5.00 or ,180.00 per year. If you think you will keep you telephone ideas 10 years, okay let's be conservative and say 5 years or 60 months, that means you have a network cost of ,900.00.
Don't you think that the network side of your equation at least deserves a look? Wouldn't it be a good idea to see if there is anyone that can be done there to sell out some of the monthly reoccurring expense? Many vendors won't even look at this side of the equation.
"Company gets sued because of their telephone system"
How could it happen? Isn't it approximately always true that if something could
happen, wouldn't it happen at the most inopportune time?
A delivery truck looses control and crashes into your building. Thankfully no one is hurt but the impact does two things. The point of impact causes your power to go off and in the excitement of the loud crash a customer in you building collapses. You pick up your telephone to dial 911 to get emergency help and guess what, your phone doesn't work. If you lose considerable time this could succeed in a liability position for your company.
You see, at your house the telephones are powered by the phone cord plugged into the jack. But on a telephone ideas you basically have a computer gadget that runs the individual telephones and without electricity your telephones won't work. Therefore, isn't it considerable to have battery back-up on that system? Battery back-up is a way to keep your phones running even when you don't have electrical power. This is often an overlooked part of a telephone proposal.
Ok, my story is a exiguous stretch. So let me ask a more realistic question. If your power goes off and a customer calls your company what do they hear? Nine out of ten citizen asked that ask say; " The customer hears a busy signal." Well, that does sound like a logical rejoinder but losing power to your telephone ideas is the equivalent of unplugging all you phones at home and then having some one call you. What would they hear? ... That's right unending ringing. It would appear to them your company is closed. What if they then called one of your competitors and made a purchase from them? You could lose that customer for life. Can you afford to lose even one revenue call due to a short power outage?
Caution: The Trunker
There is yet an additional one area that can be dangerous to your telecommunication health. The one-man shop or trunker. There are telephone equipment sales fellowships that are run totally by one person. That's right, one someone who sells and installs telephone systems. Some of these guys drive up in their car and control out of the trunk, thus the term trunker. Their overhead is lower because it's just them. If you purchase a agreement telephone ideas from a company that is run by an individual like this, what is your assistance like if something happens to him. What if he goes on vacation and you need immediate attention? What if he's installing a new ideas for someone else and your ideas goes down? It's mind boggling that a company would risk their communications to purchase a telephone ideas from one person. Oh you might save a exiguous on the front side, but the loss you could have down the road far out way the few pennies you kept. You need the insurance that your assistance needs will be met if something happens to your telephones.
Comparing Apples to Oranges
Once you have all your bids in, how do you decipher what is what? There are only a few things that will delineate across from one ideas to the next. The number of phones and lines is an easy one. You need to be right about the types of phones and what they do. The only other thing that at a look makes comparing easy is price and we've already discussed the draw back to using that as a major factor. One suggestion is to take your proposals; cover the prices up on them and then copy them and let a vendor or two that you trust tell you what the differences are in the bill of material. A way to eliminate this qoute is to hire a consultant to draw up a request for proposal. usually for a division of the purchase price a set of standards can be drawn up so all the vendors are quoting apples or oranges not both. This fee can be somewhere between 5 and 10% of the awarded bid price. But this can be money well spent if it keeps you from manufacture a costly mistake in the purchase of equipment you will have to use for years.
As you can see there are many areas to seek when getting ready to purchase a telephone ideas for your office. Can you afford to over look any of them? As a matter of fact, you should precisely go through what is called a telephone interview with a possible telephone equipment vendor. Spend time having all your questions answered so you understand exactly what it is you need and so will your prospective vendors.
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